Fairbank Equipment is hiring an
Insides Sales Representative for their El Reno, OK location where you will be working with parts selection and ordering while also managing inventory and coordinating logistics. Fairbank Equipment is a leading supplier of agricultural and propane parts and equipment, with 14 locations throughout the Midwest and West.
As the Inside Sales Representative, you will identify and qualify prospective customers, converting inquiries into sales through product support and guidance. You will manage the order process from initial quote to fulfillment, ensuring accurate pricing, availability, and delivery timelines. This role also supports walk-in customers. This is a true all-hands-on-deck role, supporting every aspect of daily operations alongside the Branch Manager.
The role offers competitive compensation and along with a strong benefit package including health, dental and PTO.
Our ideal candidate brings experience in farming, ag equipment and/or crop input application. We are willing to train for this role if you enjoy assisting customers.
Essential Duties and Responsibilities
- Identify, research, and qualify prospective customers from inbound inquiries, trade shows, online leads, dealer networks, and business directories.
- Assist customers by identifying product needs, processing sales orders, and pulling parts to fulfill orders.
- Make outbound follow-up calls and emails; respond to inbound calls and convert inquiries into sales.
- Provide product demonstrations and highlight key features and benefits.
- Prepare accurate quotes, pricing, and order documentation.
- Monitor inventory levels and coordinate with purchasing to ensure availability.
- Provide delivery estimates based on current production and shipping schedules.
- Maintain customer relationships through regular communication and follow-up.
- Enter and maintain customer and sales data in CRM or database systems.
- Partner with outside sales to keep account activities and materials current.
- Investigate and help resolve customer concerns, including shipping or delivery issues.
- Represent the company at trade shows or industry events as needed.
- Follow safety policies and maintain a clean, professional appearance.
Qualifications
Education and Experience:
- High school diploma or GED required.
- Prior inside sales, customer service, or technical sales experience nice-to-have, not required.
Skills and Competencies:
- Ability to read and understand instructions, correspondence, and product information.
- Strong written and verbal communication skills.
- Basic math skills (percentages, ratios, and simple calculations).
- Ability to follow instructions, troubleshoot issues, and make sound decisions.
- Proficiency with computers and common business software (email, CRM, spreadsheets, word processing).
Physical Requirements
- Frequently required to sit, talk, hear, and use hands for typing or handling materials.
- Occasionally required to stand, walk, and reach with hands and arms.
- Must be able to lift and carry up to 40 pounds safely.
- Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
- Comply with all safety guidelines and use proper equipment when performing physical tasks.
Work Environment
- Work is typically performed in an indoor office or warehouse environment.
- Noise level is generally moderate.
- Employees are expected to follow all safety standards and procedures.
Equal Employment Opportunity (EEO) Statement
The company is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Pre-Employment Screening
All candidates selected for employment are required to successfully complete pre-employment screening. This may include, but is not limited to, a criminal background check, drug screening, and a motor vehicle record (MVR) review for positions requiring the operation of company or personal vehicles. Professional reference checks may also be conducted. All screenings are performed in accordance with applicable federal, state, and local laws.
Candidates are subject to pre-employment criminal background check, drug screening, and DMV/MVR record review, along with possible reference checks.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of duties, responsibilities, or qualifications. The company reserves the right to amend this description at any time.